Effective Date: 08/20/2026
Updated Date: 08/20/2026
Seven26 Fitness ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our mobile application, website, and related personal training services (collectively, the "Services").
This Privacy Policy explains what information we collect, how we use and disclose it, how we protect it, and the choices and rights available to you.
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use the Services, we may collect the following categories of information.
Account and Contact Information
We may collect information such as:
First and last name
Email address
Phone number
Mailing or physical address, if provided
Account username or other account identifiers
Profile information
Trainer or client relationship information
We use this information to create and manage accounts, authenticate users, communicate with users, and provide our Services.
Health and Fitness Information
Because the Services are designed to support personal training and fitness activities, users may provide health and fitness-related information, including:
Fitness goals
Height and weight
Age or date of birth
Body measurements
Fitness assessments
Exercise history
Physical activity and workout information
Exercise limitations
Injuries or physical conditions voluntarily disclosed by the user
PAR-Q or similar pre-exercise screening responses
Training progress
Session notes
Exercise performance
Other information provided in connection with personal training services
This information is used to provide and personalize fitness programs, assessments, workouts, personal training services, and related features.
The Services are not intended to provide medical diagnosis, medical treatment, or emergency medical services.
Workout and Training Information
We may collect information related to your use of personal training services, including:
Workout programs
Exercises
Sets, repetitions, duration, and resistance
Scheduled and completed training sessions
Session status
Trainer notes
Client feedback
Progress information
Training history
We use this information to deliver and manage personal training programs and track fitness progress.
Communications and User Content
When clients and trainers communicate through the Services, we may collect and store those communications and related content.
This may include:
Messages between trainers and clients
Comments
Session notes
Feedback
Photos or files voluntarily uploaded by users
Other information users choose to submit
We use this information to facilitate communication and provide personal training services.
Payment and Subscription Information
If paid services are offered, payments may be processed by a third-party payment processor.
We may receive information relating to a transaction, such as:
Payment status
Transaction identifier
Subscription or membership status
Amount paid
Payment date
We do not intend to directly store complete payment card numbers or card security codes when payments are processed by a third-party payment processor.
Device and Technical Information
We and our service providers may automatically receive limited technical information necessary to operate, secure, diagnose, and improve the Services.
Depending on the technologies used in the app, this information may include:
Device type
Operating system and app version
IP address
Login and authentication information
Error and diagnostic information
Usage and performance information
Push Notifications
If you enable push notifications, the Services may use a device or push notification token to deliver notifications relating to your account, training sessions, messages, reminders, or other service-related activities.
You can disable push notifications through your device settings.
2. How We Use Information
We may use information collected through the Services to:
Create and maintain user accounts
Authenticate users
Connect clients with their trainers
Deliver personal training services
Create and manage workout programs
Conduct fitness assessments
Record and monitor training progress
Schedule and manage training sessions
Facilitate trainer-client communication
Process and record payments or subscriptions
Send transactional and service-related communications
Send push notifications when enabled
Provide customer support
Maintain the security and integrity of the Services
Diagnose technical problems
Improve the Services
Comply with applicable legal obligations
Prevent fraud, misuse, or unauthorized access
We do not use health and fitness information for targeted advertising.
3. Artificial Intelligence Features
Certain features of the Services may use artificial intelligence technologies to assist with functions such as summarizing information, organizing fitness information, generating draft content, or assisting trainers with program development.
When an AI-powered feature is used, information necessary to provide that feature may be transmitted to an artificial intelligence service provider.
We seek to limit information transmitted to AI service providers to information reasonably necessary to perform the requested function.
AI-generated information may be incomplete, inaccurate, or inappropriate for a particular individual. AI-generated content is intended to assist, and not replace, professional judgment.
AI features are not intended to provide medical diagnosis, treatment, or emergency medical advice.
Where required, we will provide appropriate notice or obtain consent before transmitting personal information to a third-party AI provider.
4. How We Disclose Information
We do not sell personal information for monetary compensation.
We may disclose information in the following circumstances.
Trainers and Clients
Information may be shared between a client and the trainer assigned to that client when necessary to provide personal training services.
For example, a trainer may have access to a client's fitness assessments, workout programs, progress information, session information, and communications.
Service Providers
We may use third-party service providers to operate and support the Services.
Depending on the features you use, these providers may assist with:
Cloud hosting and data management
Customer relationship management
Authentication
Artificial intelligence functionality
Payment processing
Push notifications
Communications
Application hosting
Security
Analytics and diagnostics
These providers are permitted to process information only for authorized purposes and are expected to provide protections appropriate to the information they process.
Legal and Safety Requirements
We may disclose information when reasonably necessary to:
Comply with applicable law, regulation, legal process, or governmental request
Protect the rights, property, or safety of users or others
Investigate suspected fraud, abuse, or security incidents
Enforce applicable agreements or policies
Business Transactions
If our business is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction subject to applicable law.
5. Third-Party Services
The Services may rely on third-party technology providers.
Depending on our current implementation, these may include providers that support:
Customer relationship management and cloud infrastructure
Artificial intelligence
Payment processing
Mobile application hosting
Push notifications and other application functionality
These providers may process information in accordance with their agreements with us and their applicable privacy practices.
We periodically review the third-party services used by the application and update this Privacy Policy when our data practices materially change.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Services, maintain legitimate business records, comply with applicable legal and accounting obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements and technical limitations such as routine backup retention.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These safeguards may include access controls, authentication mechanisms, encryption provided by our technology platforms, and restrictions on access to client information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been accessed without authorization.
8. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of your personal information
Obtain information about how your information is used or disclosed
Withdraw consent where processing is based on consent
Manage certain communication preferences
Disable push notifications through your device settings
To exercise a privacy right, contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain requests.
We will not discriminate against users for exercising privacy rights provided by applicable law.
9. Account and Data Deletion
Users may request deletion of their account and associated personal information by contacting us at:
info@seven26fitness.com
Upon receiving a verified deletion request, we will delete or de-identify personal information associated with the account unless retention is reasonably necessary or legally required for purposes such as transaction records, fraud prevention, dispute resolution, or compliance with applicable law.
Information stored in backups may remain for a limited period until those backups are overwritten or deleted in accordance with our normal retention procedures.
10. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without authorization required by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.
If the Services are later offered specifically to minors, we may implement additional consent, account, and privacy protections as required by applicable law and platform requirements.
11. California Privacy Rights
California residents may have additional privacy rights under applicable California privacy laws.
Depending on whether those laws apply to our business and the particular information involved, California residents may have rights such as the right to request access to, correction of, or deletion of personal information and to receive information concerning certain disclosures of personal information.
We do not sell personal information for monetary compensation.
If our practices change in a manner that creates additional rights or disclosure obligations under California law, we will update this Privacy Policy and provide any notices or choices required by applicable law.
California residents may submit privacy requests using the contact information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to the Services, our data practices, third-party providers, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this Privacy Policy.
If a change materially affects how we use personal information, we may provide additional notice when appropriate or required by law.
13. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
Seven26 Fitness LLC
Dublin, California, United States
Email:
info@seven26fitness.com
Website:
www.seven26fitness.com